At SAMODISH, we understand that circumstances may change, and you may need to cancel an order. Our Order Cancellation Policy is designed to be straightforward and customer-friendly.
Cancellation Before Shipping:
If your order has not yet been shipped, you are eligible to cancel it. To initiate the cancellation, please contact us as soon as possible.
You can reach out to our customer support team via email or phone, providing your order number and the reason for cancellation.
Once we confirm that your order has not been shipped, we will process your cancellation request.
After Shipping:
If your order has already been shipped, we, unfortunately, cannot cancel it. However, you may refer to our return and exchange policy for further assistance.
Refunds:
Upon successful cancellation of your order before shipping, any payments made will be refunded to your original method of payment within 5-7 business days.
If you have any questions or need further assistance, please do not hesitate to contact us. We are here to help and ensure a smooth shopping experience at SAMODISH.